Our Process

Working With Built Cabinets

Discover. Design. Details. Deliver.

Let’s get to know each other
  • Start with a 15 min. phone call or video chat.
  • Tell us more about you and learn more about Built Cabinets.
  • Share your vision with us, images or ideas. Do you have a vision board?
  • Appliance selection needed and options.
We want you to love your Design
  • Built designers are trained and ready to help guide you.
  • Your first 3D rendering and 2D layout provided, along with a proposal.
  • Meet virtually with your Built designer and review your plan.
  • Panoramic design and high resolution images sent to you and your clients.
  • Color chips and door samples provided.
Let's get it exactly how you want it
  • With unlimited revisions we make sure the design is exactly what you want.
  • Finalize appliance selections.
  • Review the final layout and 3D views. We’ll provide you with an architectural plan too.
  • Door style, colors and organizational options confirmed.
  • Your approval, payment and we begin production!
Your new cabinets made for you!
  • Let’s meet your timeline! We notify you of your expected completion and arrival date.
  • We’re currently delivering at a 6-8 week lead time.
  • Confirmation of shipment and eta. By the way, it’s free shipping!
  • Welcome packet with your design details, care guide and instructions.
  • Get ready to enjoy and love your new cabinets.


Our headquarter is in NH, but we are a nationwide cabinet company. We have sales representatives in a city or state near you and would love to show you how easy we make the cabinet buying process.
Lead times can vary by cabinet series and season. We have some quick ship styles and colors available in as little as 2-3 weeks and most styles in 5-7 weeks. During the discovery phase we will work through these options with you.
We utilize a 3rd party network to help us deliver cabinets from the factories. Then we schedule your delivery date and the cabinets are delivered directly to you. Yes, we’ll deliver them inside your home or garage- safe and sound.
Yes, we provide sample doors and color chips during the discovery and design phases. We know this will help you feel confident in the colors and quality.
No need to send the samples back. We may have our local manager pick them up, but we’ll let you know if that’s the plan. Otherwise, enjoy them forever.

We have installs all around the US, but seeing a completed install can be tough. Homes are likely being lived in. We provide high quality renderings, door samples and color chips to help you feel confident in your upcoming purchase. We know you’ll love your cabinets when they arrive!

Yes, we have a wide variety of knobs and pulls, as well as countertop options. We would love to help provide these for you.

Sorry, but once the order is placed we cannot make changes or cancel. Each cabinet is custom built and made for you.

We ship directly from the factory to a final mile delivery team and then schedule your delivery with you. We do our best to hit the delivery window you request when ordering. We can typically hold your cabinets for 2 weeks for no charge. After that, a small storage fee may apply.

We can typically hold your cabinets for 2 weeks for no charge. After that, a small storage fee may apply. We only charge if our storage partner charges us.

Our cabinets are made and assembled all over the US. Which factory it comes from will depend on the series and your location. Our partner factories have been making high quality cabinets for over 60 years.
We know damage can happen during shipping. Just send us a photo and we’ll get it replaced or fixed. Please notify us right away if something is missing and we’ll make it right. We guarantee that we’ll make it right.
We supply a Touch-up kit with every kitchen sink base so every kitchen or bathroom will have one. This includes a small touch-up marker and a small fill stick.
Yes, we would love to help you with your countertops.
Yes, we have several partnerships and would love to help you with your cabinet hardware.
We can help you with installation if needed. Many pros have an install partner they prefer or are install pros themselves. If that’s not you, then let us help.
Sorry, but we can’t return any cabinets or parts. Everything is built to order and made for you.

Built Cabinets guarantee
We will make it right.

Let us create a beautiful kitchen for you and your clients!
Email us your plans, send measurements & pictures: we’ll do the rest.


What People Say?


Built Cabinets client


“Built Cabinets helped me design our dream kitchen. I was confident in my choices and loved working with them. The whole process was smooth and the cabinets are beautiful!”

Kyle P

Built Cabinets client


“I was impressed with how fun and easy it was to work with Built. <br>The cabinets are beautiful!”